ITLINE CMP
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Privacy Policy

プライバシーポリシー

ITLINE Inc. ("the Company") establishes this Privacy Policy ("this Policy") regarding the handling of personal information of customers in connection with the Cookie consent management platform "ITLINE CMP" (the "Service") and the website related to the Service (the "Website").

Article 1 (Business Information)

Business NameITLINE Inc.
Address3-25-5 Toranomon 1003, Minato-ku, Tokyo 105-0001, Japan
RepresentativeTomonobu Kodama, Representative Director
Data Protection ManagerTomonobu Kodama

Article 2 (Personal Information We Collect)

In providing the Service and operating the Website, the Company may collect the following categories of personal information.

  1. Name, company name, department, job title
  2. Email address, phone number
  3. Content of inquiries and free consultation requests
  4. Information related to use of the Service (login information, access logs, operation history, etc.)
  5. Information related to browsing of the Website (IP address, Cookies, browser type, referrer, etc.)
  6. Payment-related information (billing information, etc. Credit card information is collected directly by the payment agency and is not retained by the Company.)

Article 3 (Purpose of Use)

The Company uses the collected personal information for the following purposes.

  1. Provision, operation, maintenance, and improvement of the Service
  2. Response to inquiries, free consultations, and requests for materials
  3. Billing and payment processing for usage fees
  4. Notification of important matters regarding the Service (changes to terms, maintenance, etc.)
  5. Providing information about the Company's services, seminars, campaigns, etc. (opt-out is available at any time)
  6. Investigation of violations of the Terms of Service and prevention of fraudulent use
  7. Creation of statistical information (in a form that does not identify individuals)

Article 4 (Provision to Third Parties)

The Company will not provide personal information to third parties except in the following cases.

  1. With the consent of the customer
  2. When required by law
  3. When necessary for the protection of the life, body, or property of any person, and obtaining the consent of the individual is difficult
  4. When especially necessary to improve public health or promote the sound growth of children, and obtaining the consent of the individual is difficult
  5. When cooperation with a national government organ, a local government, or a person entrusted thereby is necessary for the execution of affairs stipulated by law

Article 5 (Outsourcing)

To the extent necessary to achieve the purposes of use, the Company may outsource all or part of the handling of personal information to third parties. In such cases, the Company will provide necessary and appropriate supervision to ensure that the entrusted party properly manages the personal information. Main outsourcing partners are as follows.

  • Cloud server providers (Netlify, Inc., etc.)
  • AI response service providers (Anthropic, PBC)
  • Payment processing agencies
  • Email distribution service providers

Article 6 (Use of Cookies and Similar Technologies)

The Website may use Cookies and similar technologies for the purposes of service improvement and usage analysis. You may refuse to accept Cookies through your browser settings; however, some features of the Website may not function properly as a result.

You may also individually consent to or reject the use of Cookies by category through the consent banner (powered by ITLINE CMP) displayed on the Website.

Article 7 (Use of AI Chatbot)

The Website provides an AI chatbot feature to automatically respond to customer inquiries. The content you enter is transmitted to the API provided by Anthropic for response generation. Please do not enter personal information such as your name, email address, or phone number, or any confidential information, into the chat.

Article 8 (Safety Management Measures)

The Company implements organizational, human, physical, and technical safety management measures to prevent leakage, loss, or damage of personal information and otherwise ensure the safe management of personal information.

Article 9 (Requests for Disclosure, Correction, Suspension of Use, etc.)

Customers may request the Company to disclose, correct, add, delete, suspend use of, or suspend provision to third parties of their own personal information. Requests should be directed to the contact point set forth in Article 11. Upon verification of identity, the Company will respond in accordance with applicable laws.

Article 10 (Changes to This Policy)

The Company may change this Policy due to changes in laws, changes to the Service, or other reasons. The amended Policy will take effect upon posting on the Website.

Article 11 (Contact Point)

For inquiries regarding this Policy or questions and requests concerning the handling of personal information, please contact the following.

Business NameITLINE Inc.
Contact Formhttps://www.itline.co.jp/contact_cmp/

Established: April 20, 2026
Last Revised: April 20, 2026